STORE POLICY

Ordering Process:

• Placing Orders: You can browse our website and add items to your cart. When ready, proceed to checkout and follow the prompts to complete your order.

• Order Confirmation: Upon successful completion of your order, you will receive an order confirmation email with details of your purchase.

• Out of Stock Items: In the rare event that an item you ordered is out of stock, we will notify you promptly and provide alternatives or issue a refund.

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2. Payment Options:

• We accept various payment methods, including credit/debit cards, and other secure online payment gateways.

• Your payment information is encrypted and securely processed to protect your privacy and security.

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3. Shipping Policy:

• Shipping Regions: We currently ship within Cyprus.

• Shipping Rates: Shipping rates are calculated based on the weight of your order and your location. Shipping costs will be displayed during checkout.

• Shipping Times: Orders are typically processed and shipped within 2-3 days. Delivery times may vary depending on your location and shipping method chosen.

• Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

• Shipping Restrictions: We comply with all local laws and regulations regarding the shipping of alcohol. Please ensure that you are of legal drinking age in your region before placing an order.

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4. Returns & Exchanges:

• Our goal is to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please contact us within 24 hours of receiving your shipment to initiate a return or exchange.

• Returned items must be unused, in their original packaging, and in resalable condition. We reserve the right to deny returns if the items do not meet these criteria.

• Refunds will be issued to the original form of payment within 7 days after we receive and inspect the returned items.

• Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.

5. Privacy & Security:

• Your privacy and security are our top priorities. We employ industry-standard security measures to protect your personal information and payment details.

• We do not sell or share your information with third parties for marketing purposes. For more information, please review our Privacy Policy.

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6. Customer Service:

• Our dedicated customer service team is here to assist you with any questions or concerns you may have. Please feel free to contact us via email, phone, or live chat during our business hours.

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7. Amendments to Policies:

• We reserve the right to update or modify our store policies at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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Contact us:

If you have any further questions about our store policies or need assistance with your order, please don't hesitate to contact us.

Thank you for shopping at In2Wines.com!

We appreciate your support and look forward to serving you again soon.